Returns & Exchanges

Due to the perishable nature of our products and legal restrictions regarding the transport of alcohol, Mano's Wine does not accept returns on wine shipments. If your order arrived damaged or incorrect, please contact our support team within 30 days for a replacement or store credit.

Return Process

• 1.
  Document the Issue

  Take clear photos of the shipping box, the damaged bottle, and the shipping label to help us process your claim with the carrier.

• 2.
  Contact Support

  Email our customer service team at support@manoswine.com with your order number and the photos attached.

• 3.
  Review Process

  Our team will review your request within 2-3 business days to verify the damage or error and authorize a resolution.

• 4.
  Receive Resolution

  Once approved, we will issue a replacement shipment at no cost to you or provide a store credit for the value of the affected items.